Insurance Information

In-network and out-of-network insurance

Important Information Regarding Your Insurance Plan

As of June 2023, Complete Neuropsychology Services will require a referral recommending neuropsychological testing from a physician. Click here to download and print a neuropsychological evaluation referral form for your referring physician to complete.

Below are insurance plans we are in-network and out-of-network with. Most insurance companies do not cover neuropsychological testing unless it is considered a medical necessity and/or meets the policy's criteria for coverage. Always check your coverage with your specific plan to see if the client meets the requirements for neuropsychological testing.

*This plan has specific criteria your insurance requires to cover testing. Please click on the insurance plan to learn what is and what is not covered for neuropsychological testing.

+This plan has a specific form from your insurance for your referring physician to complete. This can be downloaded and printed when you click the insurance plan or by visiting their website.

We accept the following insurance plans for therapy and testing unless noted otherwise by insurance:

*Aetna

*+Anthem Blue Cross Blue Shield

*Blue Cross Blue Shield of Michigan

*Blue Care Network (BCN)

*Blue Cross Complete (BCC)

*+Carelon Behavioral Health (Previously Beacon Health Options)

*Cigna

Health Alliance Plan (HAP)

Michigan Medicaid

*Molina

*Priority Health Commercial

Railroad Medicare

Tricare

*UnitedHealthcare Commercial

*UnitedHealthcare Community Plan

Unfortunately we do not accept the following insurance plans:

ASR Health Benefits

Priority Health Medicaid

What if my insurance does not cover services?

Medicaid will cover neuropsychological testing performed through your local county’s community health network or the public school system. Although some services may not be covered, we can offer next-step instructions, recommendations, and therapy sessions which are covered by your insurance. Please contact Medicaid if you have any questions on what is and what is not covered by your plan, and locations to your nearest community health.

Below are links to contact information for a few local community health networks:

Please contact your insurance company if you have any questions.

Knowing how your insurance works, its coverages, deductibles, co-insurance, co-pays, and maximum out-of-pockets are ultimately the responsibility of the client as is the understanding of responsibilities provided by your individual health insurance plan.

Complete Neuropsychology Services and/or any of its third-party verification providers are not responsible for the confirmation of any client's benefits from their insurance policy. Insurance companies dictate what is covered and make the decision to approve or deny their member's benefits. Ultimately the client is responsible for knowing the specifics of their policy and must contact their insurance company if they have any questions about coverage.